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Testimonials
"...having the [MimicDisc] service gives our business peace of mind knowing that our data is secure and recoverable in the event of a disaster, natural or otherwise."
Dakona, Inc.
General Contractor
"CITECH needed a secure and stable backup solution to offer our clients. It helps us stay competitive. We recommend MimicDisc's Remote Backup Solution to our clients to secure their data against loss from computer failures."
CITECH
Computers
Retail PC
Sales and Service
FAQ - About MimicDisc
The following FAQ questions are those that we are routinely asked by potential clients and customers. These questions address common questions about the MimicDisc service. Click here for more detailed information about MimicDisc's Features...
How many different versions of the same file can I store? data?
You have the ability to save an unlimited number of versions of the same file. By default, the MimicDisc software is set up to save 10 versions. The software includes a sophisticated wizard that allows you to manage how old versions are handled, giving you control over your backups and over your storage space.
How do I know if my backups are working?
You have the option of receiving an email notification that will be sent to you automatically after every successful backup. You can turn this option on or off at any time. In addition, the MimicDisc software keeps a log of every file that was backed up. You can view or search this log at any time.
How do I select which files to backup?
The MimicDisc software gives you two methods of choosing files to backup. You can choose folders to backup (such as "My Documents") or you can select files by file type (i.e. Microsoft Word documents). In addition, MimicDisc allows you to have an unlimited number of backup sets. You can, for example create backup sets to backup your Microsoft Exchange database once a week and all of your Microsoft Word documents daily during the night.
Can my data get a virus while it is backed up and stored on your servers?
No. Viruses cannot spread to files that are backed up and stored on the Mimic servers. If one of your files contains a virus and that file is backed up, the virus will be contained to that one file.
What are the minimum hardware requirements for the MimicDisc online backup service?
The minimum hardware requirements are a 200 MHz Intel Pentium Pro computer (or equivalent), 64 MB of RAM and 100 MB free disk space.
What are the recommended hardware requirements for the MimicDisc online backup service?
The recommended hardware requirements are a 400 MHz Intel Pentium II computer (or equivalent), 128 MB of RAM and 300 MB free disk space.
Will MimicDisc online backup service work with a dial-up Internet connection?
Yes. MimicDisc will work with a dial-up Internet connection, though backups will be slower than with a broadband connection.
What operating systems will MimicDisc work with?
MimicDisc will work on the following Windows based operating systems: Windows 98, ME, NT 4.0 Pro/Server, 2000 Pro, 2000 Server, XP Home, XP Pro, 2003 Server and 2003 Small Business Server. In addition, MimicDisc also supports MacOS, various versions of Linux, Unix, and Netware operating systems.
What languages does MimicDisc Support?
MimicDisc supports 21 languages. Please see our Features page for a complete list of languages currently supported.
Is the amount of storage space that I use calculated on a compressed or uncompressed basis?
The amount of storage space is calculated on a compressed basis. In other words, the storage space you are using is calculated on the amount of data that is actually sent and stored on the Mimic servers. Depending on the types of files that you are backing up, you may actually receive two or three times as much storage space than you are paying for because of compression.
Will MimicDisc work if I have a firewall?
Yes. If you have a physical firewall (a hardware device), you should not have to make any changes to your firewall configurations in order for MimicDisc to work properly. If you have personal firewall software, such as Norton Internet Security, Norton Personal Firewall, Blackice, ZoneAlarm, NetNanny, etc., you must make sure that your firewall software allows the MimicDisc software to pass through.
Can I run out of storage space?
No, you can never run out of storage space. If you are using more than the storage space included in your plan (plus any additional space that you have signed up for), then you will receive an email approximately 7 days before the end of your billing cycle. You will be able to continue to backup and use the service uninterrupted. This 7 day period gives you the opportunity to delete files that no longer need backing up or to purchase additional storage space. If you are still over the purchased amount at the time of your next billing cycle, you will be billed for additional storage space at the rate of $4.50 per megabyte $4.50 per Gigabyte.
Is the amount of storage space that I use calculated on a compressed or uncompressed basis?
The amount of storage space is calculated on a compressed basis. In other words, the storage space you are using is calculated on the amount of data that is actually sent and stored on the Mimic servers. Depending on the types of files that you are backing up, you may actually receive two or three times as much storage space than you are paying for because of compression.
Can I manually start a backup?
Yes, you can begin a backup at any time using the MimicDisc software.
How long will my backups take?
The time it takes to perform a backup
will depend on the number of files you are
backing up, the size of those files and the
upload speed of your Internet connection.
Please keep in mind that for most broadband
connections, upload speed is considerably
slower than download speed.
Your first backup may take hours or even
days as all of the files contained in your
backup set will be transmitted to the Mimic
servers. Subsequent backups will take a
substantially shorter amount of time as only
files created and/or modified since the
previous backup need to be transmitted.
Why is my backup taking so long?
The length of time it takes to backup, is
dependent on the number of files being
backed up, the size of those files and the
upload speed of your Internet connection.
Please keep in mind that for most broadband
connections, upload speed is considerably
slower than download speed.
Please also check to see what types of files
are included in your backup sets. Make sure
you are not backing up unnecessary files
such as temporary Internet files. If you are
backing up your Microsoft Outlook ".pst"
files, keep in mind that these files can be
very large and will change every time you
send or receive a new email. Therefore, you
may be transmitting these large files on
every backup..
What types of files should I backup?
We recommend that you back up important data files such as Microsoft Word and Excel documents, financial information and key databases as well as important multimedia files such as personal pictures. If you are using Microsoft Outlook, you may also want to backup your emails, contacts and calendar by including your ".pst" file in one of your backup sets.
What types of files should I not backup?
We do not recommend that you backup Microsoft Windows system files, applications, and temporary files (including temporary Internet files). The MimicDisc software contains a feature that allows you to automatically exclude certain files from all of your backup sets.